Frequently Asked Questions
Everything you need to know about shopping at The Cave.
How long does shipping normally take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated during the checkout process.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure shopping experience.
Are your products covered by a warranty?
Most items at The Cave come with a 12-month manufacturer warranty covering defects in materials and workmanship under normal use.